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Protect Confidential Info in Email

posted Aug 25, 2017, 10:40 AM by Randall Donner

Did you know that emails make up to 75 percent of the information we use on a daily basis? According to the Radicati Group, Inc., a tech market research firm, business email will account for over 132 billion emails sent and received per day by the end of 2017. That is a lot of data being sent over the internet.

In a SilverSky survey of 119 U.S. business professionals across a variety of industries,

·       56 percent of respondents said they've accidentally sent an e-mail to the wrong person while at work

·       53 percent said they've received unencrypted, risky corporate data (including credit card numbers and Social Security numbers) via e-mail.”

Mosaic, as well as other organizations, has to adhere to strict rules established by HIPAA, HITECH Act, and State Data Security Laws that require confidential information to be secured and encrypted. What is considered protected information is broad and covers a range of topics, but most confidential information includes:

·       social security numbers

·       driver’s license numbers

·       medical information

·       bank information of our employees, people in services, donors, and board members.

By default, emails are unprotected and sent as plain text across networks and the internet. As a result of this, the information in those emails can be intercepted and read by a hacker. Because of this vulnerability and the laws requiring companies to protect confidential information, more and more organizations are proactively using services to encrypt their emails. This is why email encryption is so important.

Mosaic has made encrypting emails easy. Those on the domain can simply type the word SECURE into the subject and the email will be encrypted.

Those who do not use the domain will see a link in the email they receive to click on and access the secured email.

To find out more about Mosaic’s email encryption visit the intranet page and go to MyCorporateServices > IT > Email Encryption. IT would like to thank the staff from the following agencies who attended the Email Encryption trainings that had been scheduled: Macomb, Omaha, Phoenix, Pontiac and Rockford.