My Mosaic‎ > ‎Mosaic News‎ > ‎

New Threat Affects All Computers and Smartphones

posted Jan 5, 2018, 1:33 PM by Randall Donner
WHAT:

You may have read in the news about two serious security vulnerabilities known as SPECTRE and MELTDOWN that affect nearly all computers, smartphones, tablets, etc. In response to these vulnerabilities, Mosaic is developing its response plan that will require action from ALL employees. IT is monitoring updates from vendors and researching the impact to Mosaic.

In the coming weeks, you can expect more information from the IT department about planned system downtime at the infrastructure level (Citrix, PeopleSoft, etc.) as well as applying patches to ALL Mosaic computers and tablets.

Additionally, if you use a personal device (smartphone, computer, laptop, tablet, etc.) to connect to ANY Mosaic system (Therap, Email, Citrix, PeopleSoft, Intranet, etc.) you are expected to apply system updates and patches as they are released by the vendors to your devices. Mosaic systems may not be accessed from personal devices that are not current on security patches. This poses a risk to all Mosaic systems and data if your personal device is hacked.

IMPACT:
  • ALL Mosaic devices will need to be patched as patches are released by vendors (computers, laptops, tablets, servers, smartphones).
  • Planned downtime will occur for PeopleSoft, Citrix, Basware, and other infrastructure-level systems.
  • Experts are predicting a system performance slowdown of up to 30 percent with these patches - you may notice slower system performance across all applications and devices.
  • Additional impact may occur as more information is found and released by security experts and vendors.

ACTION NEEDED:
  • Be prepared for future action on patching Mosaic computers, laptops, smartphones, tablets.
  • Be prepared for planned downtime of Citrix, PeopleSoft, and Basware.
  • Stay current with patches and software updates on your personal devices (computers, laptops, smartphones, tablets, etc.). The IT department will work on a page on the Internet to provide current patch and update information.
  • Make sure your anti-malware/anti-virus systems are current on your personal computers.
  • Be on high alert for anything suspicious such as phishing emails, malicious links, and malicious ads.

QUESTIONS:

Contact Katie Givens, Vice President of Information Technology
Comments