VISION: We will deliver reliable and effective technology solutions needed to fulfill Mosaic's mission in a secure manner, anytime and anywhere.
MISSION: We are trusted enablers of technology and supports for Mosaic.
The Mosaic IT Department provides technology and communications services in support of Mosaic and entities' needs. IT also manages the
administrative systems and executes the IT security strategy. Click to learn more about us.
OUR CUSTOMERS
Computer Users: We support all computer users at Mosaic.
Agency Leadership: We support agency leadership teams in special projects, ensuring their technology infrastructure supports their business needs,
connecting with state applications, IT training and supports, HIPAA Security Rule compliance, and technology equipment
purchases.
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HELPLINE
The IT Helpline is available for IT support for Mosaic related issues. The IT Helpline is answered from 7:00 AM to 6:00 PM Central time, on National Office business days, including the lunch hour! Give us a call. If we don't answer, please leave a voicemail. Mosaic staff can now access the Mosaic IT Support Portal as their first stop for finding solutions to common IT problems.Leadership staff can also use the Mosaic IT Support Portal for various IT requests and servicesDirect Dial: 877-991-9628 or 402-891-6863CRPHQ Phone Ext: 32004Email: itsupport@mosaicinfo.orgSupport Portal: itsupport.mymosaicinfo.org
OTHER LINKS