Stories from the Road: How Mosaic Partners with General Motors
This past summer General Motors chose to feature Mosaic in their Stories from the Road series. This collection of short films shares how their products positively impact their customers.
Mosaic has nearly 500 GM vehicles in our fleet, transporting the 3,700 people we serve on a daily basis. The need for safe, accessible and reliable vehicles is paramount to the success of our mission.
A team from GM Fleet and a film crew they hired interviewed staff and people served by Mosaic in Des Moines. One person interviewed summed the accessible vans up in one word – FREEDOM!
Thanks to Mike McDonald and the Fixed Asset team for making this possible.
Nebraska Stories: Miracle on the Prairie
Mosaic is pleased to share that this story of our first century was featured on Nebraska Education Telecommunication's Nebraska Stories on Friday, November 1. In a segment titled Miracle on the Prairie. You can watch the entire episode via the link below, Mosaic is the third story. Viewers will learn how Mosaic was founded more than 100 years ago in rural Nebraska, and how we continue the mission of providing a life of possibilities for people with intellectual disabilities around the world.
Mosaic DSPs Continue Our Legacy of Love
This week, September 8 - 14, 2013, is National Direct Support Professionals Recognition Week. This observance reminds us to recognize workers who directly support people with intellectual and developmental disabilities as valuable, contributing members of our communities.
In 2013 Mosaic celebrates 100 Years: A Century of Service, A Legacy of Love. Our Direct Support Professionals continue our legacy of love. They work quietly every day to provide a life of possibilities for people with with intellectual and developmental disabilities. Their work makes it possible for the mission of Mosaic to continue. You can make a difference by recognizing and thanking our direct support professionals.
On behalf of the people Mosaic supports, their families, and the fellow employees at Mosaic, we want to say, "Thank you, Direct Support Professionals, for creating a life of possibilities at Mosaic every day!"
Mosaic Employee Newsletter
Read the newest issue of Mosaic's employee newsletter, Kaleidoscope. You'll find stories about an employee's quilting hobby, Direct Support Professionals Recognition Week activities, the first Mosaic Agency Excellence Award winners, new senior leaders and other items of interest.
Employee Engagement Survey Results
Thank you so much for participating in the Employee Engagement Survey! We value your feedback and appreciate that you took the time to provide it to us.
Because this was an anonymous survey conducted for us by the Silverstone Group, we have been waiting for their report back to us to learn what you told us through this survey. We have now been given the initial results and are eager to share those with you.
Participation
Out of the 4629 Mosaic employees at the time of the survey, 2617 or 56.5% of you responded across all agencies and corporate departments. While we hoped for even greater participation, this level gives us the confidence that the overall results are an accurate representation of Mosaic as a whole. We appreciate the time you took to complete the survey.
Results
As a leadership team, the Mosaic Leadership Council met to receive a briefing on the survey results. Here is a quick summary of what you told us.
Score
The overall score for Mosaic was 74.8. This score represents an engagement index score of all responses to the survey. Scores can range from 0 to 100 (higher is better), and Mosaic’s score of 74.8 is higher than what is typically seen in the nonprofit industry. As you may recall, the survey items were on a five-point scale from “strongly agree” to “strongly disagree.” Most you responded “agree” or “strongly agree” to most items. This is encouraging news!
What we do well
The majority of you expressed satisfaction with your job because of the value it brings to you and the individuals you serve. You expressed strong commitment to helping the organization be successful. The feedback we received indicates Mosaic provides a high level of customer service, which is in part due to the feedback you receive from your supervisors and the amount of training you receive.
Where we need to improve
You also told us where you would like Mosaic to improve. Some of you expressed frustration with some policies and procedures that get in the way of efficiencies. There is a desire among several of you for stronger communication as it relates to the direction and future of Mosaic. A portion of you want a greater ability to challenge the way things are done in the organization. Finally, there is interest in maintaining fairness and accountability in performance expectations for each employee.
Next Steps
The employee relations team and the MLC are reviewing the results as well as a summary of your written comments. We will be inviting some randomly selected individuals to participate in focus groups to help us to gain clarification on context for the survey results and how we can begin to address any concerns that you raised. We will be developing an organization-wide action plan to respond to these areas for improvement. We hope that you will participate to help make Mosaic an employer of choice in all of our communities. Once the action plan is developed we will communicate that plan along with regular progress updates. Additionally we will share summary data from the survey with each agency.
Thank you.
Linda TimmonsPresident & Chief Executive Officer